Tenant management works best when a tenant record is connected to an actual tenancy and unit, rather than being treated as an isolated contact in a phonebook.
Separate people from tenancies
A person can move from one unit to another over time. Keeping tenant identity separate from tenancy history preserves the operational record.
Keep occupancy status current
Vacant, reserved and occupied units should reflect the underlying tenancy state so teams do not market a unit that is already committed.
Centralise documents and notices
Applications, tenancy documents and notices are easier to manage when attached to the correct tenant or tenancy.
Give staff appropriate access
Landlords may delegate work to managers or caretakers. Role-based access limits who can view or change sensitive records.
Frequently asked questions
What is the difference between a tenant and a tenancy?
A tenant is a person; a tenancy is the relationship tying that person to a specific unit and period.
Can one tenant have historical tenancies?
A well-structured system can preserve previous tenancy records instead of overwriting them.
Can notices be property-specific?
Marima supports notices that can be associated with the relevant property or operational context.
Does every staff member need full access?
No. Role and permission controls are intended to restrict access according to responsibility.